Cookies

1. About this notice

This notice describes cookies and similar browser storage used on the SoundTrade website and its signed-in Pro and staff areas. For information about personal data in the native App, see the Privacy Policy. Cookies are small files that a browser stores and sends with relevant website requests. Session storage keeps information within a browser tab.

2. Sign-in and session security

The soundtrade_session cookie identifies your authenticated session so that you can access your account and authorised features. It is used for authentication, not as an advertising identifier. It does not contain your password.

For an ordinary sign-in, the cookie lasts for the browser session. Where persistent sign-in or onboarding sets an expiry, it lasts until that expiry unless cleared earlier. Signing out clears the cookie; server-side expiry or revocation can end access before the browser removes it. Browser session-restoration settings may preserve session cookies across restarts.

Authentication cookies are restricted from access by page scripts. The deployed site sends them over HTTPS and uses SameSite restrictions to help protect cross-site requests.

3. Temporary passkey cookies

When you start a passkey sign-in, a temporary cookie associates the authentication challenge with your browser. The cookies are soundtrade_passkey_challenge, soundtrade_team_passkey_challenge and soundtrade_admin_passkey_challenge, according to the sign-in area.

These cookies expire after five minutes. The relevant cookie is also cleared when the sign-in flow completes. They are limited to the corresponding authentication path and are not used to track browsing activity.

4. Password-recovery storage

The password-reset page uses temporary session storage to preserve your email address, reset-request reference and expiry while you complete the process. This allows the page to recover the current step after a refresh.

The storage keys are soundtrade-web-password-reset and soundtrade-team-password-reset. They do not store your new password or verification code. The page clears the saved context after successful completion, when the flow is reset, or when it detects that the request has expired. Session storage normally ends when the tab is closed.

5. External services and optional tracking

Links or flows that open a payment, identity-verification or other external provider may use storage managed by that provider. Its own privacy and cookie information applies to that service. SoundTrade’s authentication cookies do not give an external provider access to your password.

The public pages described here do not include an advertising-cookie or third-party marketing-analytics integration. Authentication and recovery storage serve the requested account functions. If optional tracking is introduced, this notice and the relevant choices must be updated before it is enabled.

6. Managing cookies and browser storage

You can inspect, block or delete cookies and site storage through your browser’s privacy settings. Signing out is the recommended way to end a session, particularly on a shared device.

Blocking authentication cookies prevents sign-in and access to protected areas. Clearing site storage may sign you out or reset an unfinished recovery flow. It does not delete your account, financial records or information retained on SoundTrade’s servers. Ask Support if you want to close an account or make a data request.

7. Privacy and contact

Read the Privacy Policy for personal-data purposes, retention and your rights. For privacy questions, write to privacy@sound-trade.com. For sign-in or technical support, contact contact@sound-trade.com.